PricingMade for one. Priced for one.
£29.99 a month including VAT, or £24.99 if you reclaim VAT. One person, no minimum, no setup fee, no training.
iPhone. First month free, no card.
01The first month
All of it, for a month. No card.
Your first 30 days are the whole of Tools Down, with no monthly message limit. There’s no card to give and nothing to cancel: when the month’s up you carry on free, unless you choose Pro. Fair use applies on every plan, with limits set far above what one person books or asks for in a month.
02Free plan
50 messages a month. Every screen keeps working.
After the first month, 50 messages a month to Tools Down stay free. Everything else keeps working: customers, jobs, the Diary, quotes and invoices on their screens, the chasing, your reminders, the morning brief and export. Nothing that stands between you and being paid is switched off.
Plan, in Settings, shows how many are left. If they run out, your message goes back in the box, photos and all, and your free messages come back on the 1st.
Plan
Plan38 of 50 free messages left this month
FreeGo Pro£29.99 a month
Restore purchases
03Tools Down Pro
No monthly message limit. One price, for one person.
£29.99 a month including VAT, or £24.99 if you reclaim VAT. Paid monthly through Apple, with no minimum term, no setup fee and no training. Fair use applies on every plan, with limits set far above what one person books or asks for in a month.
Tools Down Pro
Tools Down, with no monthly message limit.£29.99 a month
A weekly fair-use limit applies.
Renews automatically until you cancel.
04Cancelling
Cancel through Apple. Whenever you like.
Pro is an Apple subscription, so Apple takes the payment, and you cancel it where you manage every subscription on your iPhone. Manage subscription, under Plan in Settings, opens it for you.
Pro stays on until the end of the month you’ve paid for. Then you’re on the free plan, with everything you’ve saved still there. Deleting your Tools Down account leaves Pro running, so cancel it first.
The free plan
What counts as a message
On the free plan, 50 a month. A message counts once, when it reaches Tools Down, however many times your phone has to send it.
One message each
- Each message you send to Tools Down, typed or said, in a chat or in Incognito. What you say is turned into words and sent, so it counts once, like typing.
- A message with photos. However many photos go with it, it’s one message.
- Tapping an answer when Tools Down asks you a question: the tap sends your answer as a message.
- A button that sends a message for you: Book it in, after you’ve asked what’s on, or booking in a customer from the notification that says they’ve accepted.
Never a message
- Tools Down’s replies, and the questions it asks you.
- The morning brief, the evening wrap, your reminders and the daily tip.
- Payment reminders.
- Picking which customer or job it meant, when it shows you the choices.
- Retry, after a reply that didn’t come through: it answers the same message.
- Anything you do on the screens: customers, jobs, the Diary, quotes, invoices, expenses and export.
The month runs from the 1st to the last day of the month where you are, and your 50 come back at midnight on the 1st. In your first month, and on Pro, there’s no monthly limit, so this count doesn’t apply. The weekly fair-use limit still does.
Straight answers
Questions about the price
Do I need a card for the free month?
No. The first 30 days need nothing but your sign-in, and nothing starts charging when they end. You pay only if you choose Pro.
What happens when my free messages are used up?
Tools Down says “That’s this month’s 50 free messages. Everything else still works.”, puts your message back in the box, and offers Pro. Every screen and every reminder carries on, and your messages come back on the 1st.
Is VAT included?
Yes. Pro is £29.99 a month including VAT. If you’re VAT registered and reclaim it, it costs you £24.99.
How do I cancel Pro?
In Tools Down, go to Settings, then Plan, then Manage subscription, which opens your Apple subscriptions. Pro stays on to the end of the month you’ve paid for, then you’re on the free plan.
What does fair use mean?
A weekly limit on what your messages cost us to answer, set well above a busy week, and other limits on what an account can make in a minute, a day or a month. They’re the same on every plan. Past the weekly limit, messages slow down, and far past it they pause until Monday. If you hit one doing real work, tell us at hello@toolsdown.app and we’ll look at raising it. How fair use works.
Can someone else use my account?
Tools Down is made for one person: one sign-in, one business. The price is for you, not per seat.
Try all of it for a month. No card.
Coming soon on the App StoreiPhone. First month free, no card.