How Tools Down worksOne thing you talk to. It knows the lot.
Tools Down keeps your customers, jobs, photos, prices, Diary and money in one place, and works from them. Ask it something and it answers from your own work. Tell it what needs doing and it does it. And it tells you what you’d miss.
iPhone. First month free, no card.
Tools Down: Saved on Taylor’s kitchen job, with the 2 photos.
Tools Down: Done. £780 for six downlights, ready for you to check.
Kitchen lighting
Mr Taylor
- Supply and fit six downlightsMatt black
- £780.00
Total£780.00
01Respond
Ask it anything. The answer comes from your work.
“What did I charge Dave last time?” “What did I say about Mrs Jones’s board?” The answer comes from your own customers, jobs, invoices and past chats, with the photos you took. Say it once, and it’s there when you ask.
It writes for you too (“Write me a text saying I’m running late”) and looks things up online, like when the wholesaler shuts. It won’t state a regulation, a tax position or a price as fact: it shows you your own record, says where something came from, or says it can’t tell you.
Tools Down: £240, for the garden lights in May.
From Dave’s garden lights job
Tools Down: Scorched neutral on the cooker circuit, and no bonding to the gas. These are the photos you took.
02Act
Tell it anything. It works out where it goes.
“Put Dave in for Tuesday morning.” “Quote Sarah £1,850 plus VAT for the kitchen rewire.” “Remind me Friday at 2 to chase the Willow Lane invoice.” Say it the way you’d say it to a mate, typed or out loud. It works out whether that’s the Diary, a quote, an invoice, a reminder, a customer or an expense, and does it.
What it makes comes back as a card you can open, check and change, with Undo. Quotes and invoices are drafts until you send them, and they reach your customer when you share them, as a link or a PDF.
Tools Down: Booked in. Tuesday the 7th, 08:00 to 12:00. Nothing clashes.
Tuesday 7th
- DaveGarden lights · 08:00–12:00
- LewisSocket and lights · 13:00–16:00
03Notice
It tells you what you’d miss. Before you think to ask.
At 07:30 on a working day it tells you what’s on and what’s overdue. At 18:00 the evening wrap says what’s finished but not invoiced, which quotes are still waiting, and what tomorrow starts with.
It also speaks up when a quote goes quiet, when two jobs clash, and when rain’s due on tomorrow’s outdoor work.
Mrs Patel at 08:00.
£600 overdue on 1 invoice.
Tools Down: Mrs Patel at 8, then you’re free. Ellis still owes £600.
Today
Consumer unit change
Mrs Patel · 14 Park RoadTodayMoney
Garden lights£600
INV-0138 · SentDue 18 September 2026Waiting
Kitchen rewire£2,220
Sarah HughesQ-0143 · Issued04What it knows
Say it once. It’s saved where it belongs.
Everything you tell it lands on the right record: the customer, the job, the Diary, the quote, the invoice. Photos are filed on the job they’re about, receipts become expenses, and your prices, notes and past chats are there to answer from.
That record of your business is what it answers from and acts on, so nothing needs saying twice, and you can open any of it and see exactly what it holds.
Kitchen lighting
Mr Taylor · 24 Willow Close
- Six downlightsMatt black. Joists run front to back.
- Photos2 from the visit
- Quote Q-0142
- £780.00
See it at work
Where it saves you the most
Straight answers
What people ask before they trust it
Can it get things wrong?
Yes, the way anyone taking a message on a busy day can. So it shows its work: everything it makes or changes comes back as a card you can open and check, with Undo. Quotes and invoices are drafts until you send them. When two customers could be the one you meant, it asks which. When it can’t find something it says so rather than guess, and it won’t state a regulation, a tax position or a price as fact: signing off the work stays with you.
What does it do without asking?
It tells you things: the morning brief and evening wrap, when an invoice is opened or late, when a quote is accepted or goes quiet, when two jobs clash, and when rain’s due on tomorrow’s outdoor work. It files as it goes: photos on the job, receipts as expenses, customers as you mention them. Nothing reaches a customer unless you’ve sent it or said yes to it: payment reminders are emailed only once you’ve chosen that.
What waits for me?
Sending. Quotes and invoices reach a customer when you share them, as a link or a PDF; a follow-up is written for you to send yourself; and a tenant gets a copy of a gas record only with the landlord’s agreement. Deleting a customer happens on its screen, after you confirm it. In a chat it can delete a job, a draft, a booking or a reminder when you ask, with Undo, or void an unpaid invoice.
Do I have to set anything up first?
Hardly. It asks your name, then your business name and trade, or fills them in from your website, and whether you’re a sole trader, a limited company or a partnership. Anything else is asked the first time it’s needed, and customers are saved as you mention them.
Will it understand me?
Say it the way you’d say it on site: “Quote Mrs Jones for the board, £650.” Type it or say it. Tools Down shows you the quote or invoice it made, and you share it when you’re happy.
What happens to my data?
It’s yours: export everything or delete your account, any time, from Settings. It’s stored with Amazon Web Services in Ireland, and the models that read your messages to answer them are set not to keep them or train on them.Which services, what each one sees, and the exceptions, how your account is kept yours, and who makes Tools Down.
Price and the free plan
Made for one. Priced for one.
£29.99 a month including VAT, or £24.99 if you reclaim VAT. One person, no minimum, no setup fee, no training.
- Your first month is free, with no card.
- After that you’re on the Free plan: 50 messages a month to Tools Down, and every screen keeps working.
- Tools Down Pro is paid monthly through Apple. It lifts the message limit.
- Fair use applies on every plan, with limits set far above what one person books or asks for in a month.
Tools Down for iPhone
Coming soon on the App StoreFirst month free, no card.